Refund policy

Returns

We are happy to accept returns of any unused/unopened items in original packaging within 30 days.
To complete your refund, the customer must first contact SILCA by phone at +1.317.964.0592 or email at sales@silca.cc to create an RMA number to authorize the return. SILCA will inspect all returned products for damage or visible use before issuing a credit. For Full Return/exchange Policy visit:
https://silca.cc/pages/returns-refunds-exchanges

Gift cards are non-refundable.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

SILCA reserves the right to issue partial refunds in cases where products or packaging show use or damage which prevents the product from being resold.

Please email us at: sales@silca.cc for refunds or related questions or read the complete Refund/Exhange policy at: https://silca.cc/pages/returns-refunds-exchanges